Some orders may be delayed during Chinese New Year until Feb 1st.

Order processing can take up to 3-10 business days.

All orders are shipped with standard shipping and expedited delivery is not available. Estimated shipping time is 7-15 business days. Shipments to some addresses can take up to 4 weeks for delivery.

Use our Contact Us page or email to service@poypet.com to tell us what we’re doing right or what we can improve on.

Shipping Polices














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